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Phone calls from machines
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Roy J. Tellason
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Dec 14, 2005 15:28 PST
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What makes ANY company think that I want to receive a phone call from a
machine?
What's bad enough is the ones that I answer and then get some machine telling
me to hold the line, that someone will be with me shortly. Thier time (not
spending it dialing, and trying to reach me) is somehow more "important"
than mine is? They might, someday, reach me if they have a person making
that call, I don't have time for machines.
Worse yet is the one that calls and blasts away (don't these people even
listen to those recordings to see how horrible they sound?) and tells me that
I need to call some specific number (which I'm expected to write down) and to
give (presumably the machine at) the other end a "one-time transaction code"
to facilitate handling whatever it is.
And worst of all was the one I got a while ago, supposedly to deliver holiday
greetings. I'm supposed to feel good about some machine telling me merry
christmas? This is bad enough in and of itself, but then there's the
implicit assumption within it that I'm a christian (I'm not).
There are folks who work at businesses who sit at a desk and answer phones all
day long, that's their job, and that's what they (presumably) get paid to
do. That isn't the case here -- I'm sitting here, enjoying (for the most
part) the quiet, and a trying to get some work done. A phone call, even if
I let the machine get it, is a real interruption, derails my train of
thought every time. But of course they're not considering that...
Any of you folks have hints for dealing with this stuff?
--
Member of the toughest, meanest, deadliest, most unrelenting -- and
ablest -- form of life in this section of space, a critter that can
be killed but can't be tamed. --Robert A. Heinlein, "The Puppet Masters"
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Information is more dangerous than cannon to a society ruled by lies. --James
M Dakin
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