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Re: eThesis: Why e-commerce use by SMEs is slow and stall?
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Daniel Hews
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Dec 01, 2004 03:38 PST
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Hi all,
Well it's been a couple of year since I completed my thesis on this exact
topic (E-Commerce uptake in SME's in France and the UK). If I can dig this
out I'd like to share my fiindings, if only as to give a snapshot of 2001
adoption.
Thanks and good luck
Dan
----- Original Message -----
From: "Jeffrey Baumgartner" <jeff-@jpb.com>
To: <eThe-@topica.com>
Sent: Tuesday, November 30, 2004 12:47 PM
Subject: Re: eThesis: Why e-commerce use by SMEs is slow and stall?
| | All this poses an interesting question. What level of e-
activity would you define as e-commerce? A lot of small
businesses have a web site and/or an e-mail address. Does
that constitute engaging in e-commerce? Or should e-
commerce be critical to some aspect of the company's
operations? Or should a company be performing some kind of
on-line transactions? Or...?
Well, eThesians, what do you think?
(incidentally, I am delighted to see this list coming alive
again - let's see if we can keep the conversations going!)
Jeffrey Baumgartner
Your Fearless Moderator
On 30 Nov 2004 at 8:17, Roy Kamp wrote:
| | Hi Jeffrey,
I found your Thailand story very interesting, but wouldn't
you agree that given the ever-changing nature of the
internet, it is futile to fix definitions too tightly. With
the issue of ecommerce, I would have to disagree with your
example - clearly if companies used your website to contact
you for further information or to obtain your services then
surely this is ecommerce in its most basic form. The client
went out with a concept of what he wants, contacts a
specialist by any means and then gets what he wants.
Therefore, although technically nothing was bought or sold
over the net, it was on account of your website that clients
contacted you and obtained your services. Therefore,
clearly, I think in terms of statistical data, such a
situation should clearly be considered an ecommerce
transaction.
Don't forget that but for your website providing the
information it did, clients would not have contacted you. I
think this is where the strength lies in ecommerce - rather
than fixing a very tight definition of what constitutes
ecommerce, it allows all forms of transaction (from
information gathering to buying goods and services online)
to be carried out by use of a single medium.
As with SMEs, I think that such entities can only benefit
from a presence on the net. Think of the benefits of for
example, not only booking a table but ordering your lunch at
the local restaurant so when you arrive it will be waiting
for you. Or being able to find out the latest from your
children's school/nursery. Personally, I think that the
whole failure of the net is the fact that not enough people
have understood the real potential.
Roy
etc...--
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Helping businesses innovate better
www.jpb.com | Tel: +32 2 251 7725 | GSM +32 478 549 428
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