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the age of organisational failure
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Chris Macrae
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Dec 01, 2003 23:43 PST
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Hi
I should admit that I prompted to send a mail, since topica says
otherwise they'll wipe out our whole history
I would like to ask whether you feel the age of widespread
organisational failures (as dotcoms did) is over, or just beginning.
Personally I am not too sure because as a mathematician it seems to me
that short-term numbers are the worst way to monopolise corporate
goverance in the sense that conflicts multiply with an organisation's
greatest human purpose
Certainly this is what the NASA report found- in criticising weak
management culture, it actually meant the disaster was lurking in the
measurements which over time compounded so that the hard goals of budget
and productivity took over from the human goal of safety
Harrison Owen , founder of the 300000 trialled open space method of
introducing self-organsing systems has recently written a booklet with
the stunning quote: "many if not most organisations seem no longer able
to do what they were designed to do." Their main purpose has been
eroded; so its not just that NASA cant do safety; Andersen cant count;
power networks cant network; Barings cant trust a gentleman's word and
so forth.
I have a book coming out next year on the alternative maths -we cheekily
call this the 10 billion dollar audit because that's the value
multiplying upside or downside over 5 years for a global 5000
organsiation user/non-user - needed to ensure that your main system
purpose doesnt get washed away with last quarter's numbers. As well as
the maths, what's really fun is cataloguing openly a whole series of
human methodological interfaces such as Open Space that most
organisations have never used before but could improve all their human
networks and trust-flows if they did.
If people are interested in hearing more I guess they will tell me
communally or individually at wcbn-@easynet.co.uk
sincerely
Chris Macrae
http://www.valuetrue.com/home/glossary.cfm?letter=H
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