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RE: Upgrade info 9-1-2009	Howard Friedman
	Mar 03, 2009 05:41 PST

He could easily take an hour after/before work and do the upgrade. The way the economy is right now the little bit of extra "customer service" can go a long way.

He is just alienating himself from a customer. That is never good.

---- Stephen Mintz <smintze-@gmail.com> wrote:

Vic,

On one level I agree, because he would be picking up a customer and if you
bought your Linn gear through the proper channels up to now then you would
be buying from him eventually.

On the other hand, the time he is spending on you (I don't know how far the
round-trip is to you to do the upgrade), and the time of the actual upgrade
involved both take away from him selling new gear and acquiring new
customers.

Personally I would upgrade your gear for free just to build up the "good
will" but his numbers might tell him differently.

Just trying to see both sides of this debate...

Steve

-----Original Message-----
From: Vic D [mailto:doubl-@comcast.net]
Sent: Monday, March 02, 2009 3:39 PM
To: li-@topica.com
Subject: RE: Upgrade info 9-1-2009

Hi Howard, That is probably the case. Unfortunate for me since I no
longer live near the original dealer. I am located in Westchester
County, NY.

What actually turned me off a bit is that I have purchase Linn gear from
the local Linn guy, just not the Unidisk, and I believe that $400 is a
bit much for the work involved.

Howard Friedman wrote:

But, if you bought it new from a Linn dealer then I would expect any
dealer not to charge. I have done numerous Unidisk updates and they
never take more that an hour.

To me that is no skin off my back to potentially gain a new customer.

Where are you located?

---- Vic D <doubl-@comcast.net> wrote:

In my situation I did not purchase the Unidisk from the local Linn
dealer, therefore the charge to update.

rv-@sympatico.ca wrote:

Hi, I don't have a uni yet, do I understand that if linn issues an
update to fix a bug I would
have to pay to have it installed?
Rob

On 2 Mar 2009 at 18:54, Vic D wrote:

Thanks Steve.

It has been a while since I upgraded my Unidisk. just checked and I

have

an L1...I borrowed the uni-prog when I did the Mech 3.04 from my

dealer

but he is out of state. I wonder if the new Mech/ESS/H8 will benefit

L1 board? Reason I am asking is that the local Linn dealer wanted

quite

a bit to do the upgrade. $400 if I remember correctly.

Steve wrote:

You're welcome Vic,

If you have an L3 or L4 board in your Unidisk then the serial

cable

should
be the same (A Conn_439 cable)...

If you have a L1 or L2 board in your Unidisk, then a Uni=Prog

breakout

unit
needs to be attached to the Conn_439 cable along with

disassembling of

your
Unidisk. I think for a L1 or L2 version Unidisk a trip to the

dealer is

definitely merited.

To figure out what level of board you have in your Unidisk, from

either

hard
powered off or stand-by hold the eject button for 5 secs or so and

you

will
get "User Settings" press the eject again and you will get "System

Info",
the stop and pause buttons on the Unidisk will scroll through all

the

info
points. Look for: PCAS297L..., whatever comes after the L is your

board

level.

As for if it does change the sound...I think there is a sonic

difference

but
it might be more in my brain than in my ears...but then there are

people

who
say cables don't make a difference. Maybe we're hearing less

jitter or

error
correction. As long as it makes the Unidisk perform better guess

really
doesn't matter all that much as long as it doesn't degrade the

sound.

Hope this helps,

Steve

-----Original Message-----
From: Vic D [mailto:doubl-@comcast.net]
Sent: Monday, March 02, 2009 7:31 AM
To: li-@topica.com
Subject: RE: Upgrade info 9-1-2009

Great info! Thank you.

I have the serial cable for the H8 but not the Mech cable. Seems

the

mech update is important. I will have to ask my Linn dealer for a

quote

on getting this update.

Barend Hendriksen wrote:
>
UPGRADING MECH SEEMS RATHER IMPORTANT, AS IT FIXES THE SKIPPED 3

SECS

>AFTER STARTING MOST CD'S AND SACD'S.
MANY OF US FEEL THE SOUND DIFFS BETWEEN VARIOUS ESS VERSIONS ARE

HUGE,

>IMHO THE DIFFS ARE MINOR IF NIL...WHICH IS CONFIRMED BY LINN.
CERTAIN ESS'ES SEEM TO MAKE A DIFFERENCE ONLY FOR CERTAIN BOARD
REVISIONS, WHICH FURTHER COMPLICATES THE MATTER.
UNFORTUNATELY, AS WE ALL KNOW, ONLY SOME OF US (THOSE WITH

RECENT UNI'S)

>

CAN DO THE MECH THEMSELVES; MOST MUST GO TO THE

RETAILER/INSTALLER.

>ONE OF MY TWO UNIDISKS 1.1 IS THERE NOW FOR UPGRADING, I'VE

ASKED THEM

>TO BURN THE THREE FILES FOR MY PERSONAL REFERENCE.
BAREND

Info's received from Linn:

The only difference in the Mech code is a bug fix where some CDs
and SACDs would skip over the first few seconds of a disc when

>started to play, causing the counter to count up rapidly and the

first

>few seconds of the first track to be missed. This update also

requires

>the ESS update to be installed. The ESS software has had a bug

fixed

>relating to some HDCP display devices which don't report back

their

>standby state properly causing problems with the Unidisk (a new

HDCP

>setup option has been added to overcome this problem). There is

also a

>bug fix in the ESS code relating to white noise being produced

by some

>LPCM DVD streams. There are no significant changes in the H8

code (only

>updated to accommodate new software revisions). Hopefully this

is of

>some help to you.

******

The software version numbers work like this: The first 3 numbers
are the software pack, so for the Unidisk 1.1 H8 software this

is 115;

>it will never change for the Unidisk 1.1. The other four numbers

are the

>

version number, so your version is 210. We are currently at

version 223,

>

so the current software will read back S1150223 on the front

panel. The

>same is true of the ESS code. For the mech code, treat each pair

>numbers as a single digit; The base code for this software is

the first

>3, so the current version (420) reads back as 03.04.02.00. Your

version

>is 300. The previous release was 400 and reads back as

03.04.00.00. I'm

>guessing that you would need to get your mech code updated

through the

>black box. The way to find out is to look at the revision of

your engine

>

board. If it is an L3 or later then you can update it through

the RS232

>port on the back of the unit. I'm guessing yours will be

PCAS297L1R22,

>in which case you will need to get the retailer to update it.

*************

There was a new release of Unidisk software on 9th January. The
new versions are:

H8:     v223
ESS:    v231
Mech:   v420

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___________________________________________________________
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The best way to subscribe is by registering at the Topica site at:
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Once you have completed this simple procedure, you can manage your
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The archives of this list are readable by anyone at:
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