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The Engaged Workplace
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Jeff Miller
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Apr 06, 2006 14:21 PDT
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Hello from an increasingly springlike Indiana... almost time to fire up
the old lawn mower!!!
Today's entry is an academic journal that I find to be most readable and
useful. The Ivey Business Journal never disappoints in the quality of
articles that it contains. The current issue covers a variety of issues
that can make (or hinder) the quality of of our workplaces.
Below, I've listed the articles that you will find if you link to their
webpage. I'm sure you'll find at least one article that will be of
interest.
Here's the Ivey Business Journal. Be well.
jeff
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http://www.iveybusinessjournal.com
The Engaged Workplace
March/April 2006
The gap between what an organization promises an employee and what it
delivers in the workplace can lead some to tune out or move out.
Engaging employees eliminates that gap and leads to a contented,
productive workforce. The authors of the theme-related articles in this
issue of Ivey Business Journal have excellent, practical suggestions for
leaders hoping to build the engaged workplace.
WHAT ENGAGES EMPLOYEES THE MOST OR, THE TEN C'S OF EMPLOYEE
ENGAGEMENT by Gerard H. Seijts; by Dan Crim
There's no doubt that having employees who are engaged is what
separates the wheat (great organizations) from the chaff
(merely good organizations).
ENGAGING EMPLOYEES THROUGH HIGH-INVOLVEMENT WORK PRACTICES
by Alison M. Konrad
Engaging employees is relatively straightforward. All a manger needs to
do is to design and help sustain high-involvement work practices, like
those described in this article.
A NEW EMPLOYMENT DEAL FOR THE 21ST CENTURY WORKPLACE
by Kevin Aselstine; by Keri Alletson
The organizations that win today are those that deploy people in new
ways to accomplish business missions and achieve personal and
organizational growth.
BUREAUCRATIC OGANIZATIONS ARE BAD FOR OUR HEALTH
by Henry A. Hornstein; by Donald de Guerre
Breaking down the barriers that stifle employees is easier said than
done. These authors have helpful advice for well-intentioned managers.
IN CONVERSATION: ROSABETH MOSS KANTER
by Stephen Bernhut
The acclaimed management academic and the woman who coined the term
"empowerment" discusses how a leader today can inspire employees.
WINNING SUPPORT FOR ORGANIZATIONAL CHANGE: DESIGNING EMPLOYEE REWARD
SYSTEMS THAT KEEP ON WORKING
by Edward Lawler III; by Christopher G. Worley
Smart and fit is the organization that aligns its reward systems with
the expectation that employees will support change initiatives.
EMOTIONS IN THE WORKPLACE AND THE IMPORTANT ROLE OF TOXIN HANDLERS
by Peter J. Frost
Managers who intervene between an employee and another difficult
employee or manager have to develop special skills, such as those
described in this article.
"OUR MOST VALUABLE RESOURCE IS OUR.": HOW TO HELP EMPLOYEES BELIEVE IN A
SLOGAN by Stephen Ferris
Companies that create an environment that challenges employees and
enables them to achieve their goals will find employees richly engaged.
CRISIS COMMUNICATIONS: MANAGING CORPORATE REPUTATION IN THE COURT OF
PUBLIC OPINION
by David Weiner
Before you can say "What crisis?" you will find your organization
already in the thick of it. Which is why leaders who know how to respond
will be favourably judged.
FROM CRISIS TO CONTROL: NEW STANDARDS FOR PROJECT MANAGEMENT
by Michael Stanleigh
Wayward or doomed are the projects that are poorly managed. This author
proposes standards and metrics that will make a project initiated a
project that succeeds.
RELATIONSHIP DEMARKETING: MANAGING WASTEFUL OR WORTHLESS CUSTOMER
RELATIONSHIPS
by Ian Gordon
Believe it or not, the "customer from hell" does exist. Showing that
customer the door, as this article describes, will make managers'
breathe easier and allow them to focus on the customers that really
matter.
All of these articles can be accessed at:
http://www.iveybusinessjournal.com
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