Apr 10, 2012 08:52 PDT
By: Dr. Donald E. Wetmore
Communication is speaking, being heard and understood and getting the
response you want. Without getting the response you want from your
listener you have not communicated and your speaking was not productive.
A lot of that response is not achieved because we fail to speak
productively. We sometimes speak assumptively, turning off our
Here’s three ways to quickly turn your listeners off and not get the
responses you seek from speaking in the first place.
“As you know….” Unless you know for sure that I know, don’t tell me what
I know because if I don’t know, I feel uninformed. I failed somewhere
along the way to know what you thought I should have known. Why didn’t I
get to know what I should have known?
“As many of you know…” If I’m not one of the many, the few in the know,
I feel marginalized because you’re just talking to those many and few
who know, which does not include me. I’m left out. I’m not a part of
that exclusive club.
“As most of you know…” Now that’s a real self-esteem builder. If I’m not
in the know, and most around me are, I feel I really messed up because
most know it and I don’t and you assumed I did so not only did I not
know it, I disappointed your expectations for me. How could I have gone
Rid your vocabulary with these three prefaces. Get to your point
instead. Speak more productively.
And while we’re at it, let’s eliminate, “And without further ado…”
because to say that creates further ado.
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