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RE: xdk and IE7 Printing
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David Boocock
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Sep 17, 2007 18:12 PDT
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Chris, the only contact that I have is from the VM website at
http://www.vmtech.com/support_customer.htm
Regards,
David Boocock
Team Lead,
Product Documentation
Citect
Tel +61 2 9496 7513
Fax +61 2 9496 7399
Email david.b-@citect.com
www.citect.com
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-----Original Message-----
From: Chris [mailto:supp-@pcschool.net]
Sent: Wednesday, 12 September 2007 9:27 AM
To: xdk-@topica.com
Subject: RE: xdk & hdk: xdk and IE7 Printing
A message to the 112 people on
the XDK and HDK user email list.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hi David
Thank you for your reply. I am sorry if I appeared demanding but I
expected some sort of a reply, having clients on my back for the last
few months not being able to print has caused some stress.
Could you please advise me of a contact email for support for XDK.
Regards Chris
-----Original Message-----
From: David Boocock [mailto:david.b-@citect.com]
Sent: Tuesday, 11 September 2007 3:11 PM
To: xdk-@topica.com
Subject: RE: xdk & hdk: xdk and IE7 Printing
A message to the 112 people on
the XDK and HDK user email list.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Chris,
Two things, this is a mailing list, not a support product support
service so you cant demand a reply. Secondly it would help if you said
what you are trying to print from. I have just printed multiple pages
from a chm file with IE7 and it works just fine and dandy.
Regards,
David Boocock
-----Original Message-----
From: Chris [mailto:supp-@pcschool.net]
Sent: Tuesday, 11 September 2007 8:52 AM
To: xdk-@topica.com
Subject: RE: xdk & hdk: xdk and IE7 Printing
A message to the 112 people on
the XDK and HDK user email list.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hi
This is my third email regarding this problem. This is not the standard
printing problem and only occurs with IE7. I do not have this problem
with IE6. I noticed you have also had an email from someone else with
the same problem. I saw no answer to that either.
Hi
I have emailed regarding this twice but received no answer.
If there is no solution would you please let me know as I will have to
redo Help so It all only prints on one page or will have to go through
and add page breaks (if this is possible in XDK).
The problem is with Internet Explorer 7; I have Internet Explorer 6 and
do not have the problem.
The problem is only when printing more than one page. One page prints
fine.
There is no error message.
With multiple pages in Internet Explorer 7 the first page prints the
Title; the rest of the page is blank. The second page prints fine but it
cuts off at the bottom, as if it wants to do continuous printing, the
bottom line will sometimes print only the top half of the letters. But
it will not print further pages.
I have tested printing the same document on the same printer with
Internet Explorer 6 with no problems.
Regards
Chris
**subscribers can access all messages at**
http://www.topica.com/lists/xdk-l/read
See also
http://winhelp.com.au/xdkhdk/
http://winhelp.com.au
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______________________________________________________________________
**subscribers can access all messages at**
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See also
http://winhelp.com.au/xdkhdk/
http://winhelp.com.au
~~~~~~~~~~~~~~~~~~~~~~
**subscribers can access all messages at**
http://www.topica.com/lists/xdk-l/read
See also
http://winhelp.com.au/xdkhdk/
http://winhelp.com.au
~~~~~~~~~~~~~~~~~~~~~~
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